Effective Date: July 17, 2026
We want you to be happy with your MyBeautyPick course. This Refund Policy explains when and how you can request a refund for a course purchased on mybeautypick.com.
1. 14-Day Money-Back Guarantee
You may request a full refund within 14 days of the date of purchase, for any reason, provided the request meets the conditions below.
2. Eligibility
- The refund request must be submitted within 14 days of the original purchase date.
- The course must have been purchased directly through mybeautypick.com.
- Only one refund per course, per customer, is permitted.
3. How to Request a Refund
To request a refund, email us at info@mybeautypick.com with your order confirmation or receipt (sent by our payment processor, Paddle) and the course name. You can also use the “Request a refund” link included in your Paddle purchase receipt email.
4. Processing Your Refund
Once approved, refunds are processed by Paddle, our payment provider and merchant of record, back to your original payment method. Please allow up to 5–10 business days for the refund to appear, depending on your bank or card provider. Refunds are issued for the total amount actually charged, including any sales tax, VAT, or similar tax that Paddle collected on the original purchase.
5. Exceptions and Limitations
- Downloadable resources and materials that have already been downloaded are non-refundable, as they cannot be “returned” once accessed.
- Courses purchased as part of a promotional bundle, discount, or gift may be subject to adjusted refund terms, which will be noted at the time of purchase.
- We reserve the right to decline a refund request if we reasonably suspect abuse of this policy, such as repeated purchase-and-refund activity.
6. After the 14-Day Window
Refund requests submitted after 14 days from the purchase date will generally not be accepted, except where required by applicable consumer protection law. If you believe you have a valid claim outside this window, please contact us and we will review it on a case-by-case basis.
7. Questions
If you have any questions about this Refund Policy, please contact us at info@mybeautypick.com.
